Placing a Call on Hold On your Desk Phone
Updated: 09/20/2017
Article #: 17
To place a call on hold, press the HOLD button
To return the held call, press the held line's button.
If you do not return the held call, it rings back to your phone.
If you are busy on another call, you hear two tone bursts.
If the held party hangs up, the call is released
To place a call on Exclusive Hold:
While on a call, press HOLD twice. This places the call on
Exclusive Hold; no one else will be able to access that line.
To place a call on Automatic Hold:
While on a call, press another extension button to receive/originate a new call.
You can switch between calls without having to press HOLD
Make sure this feature is programmed on your system; if not, existing calls will drop.
To return the held call, press the held line's button.
If you do not return the held call, it rings back to your phone.
If you are busy on another call, you hear two tone bursts.
If the held party hangs up, the call is released
To place a call on Exclusive Hold:
While on a call, press HOLD twice. This places the call on
Exclusive Hold; no one else will be able to access that line.
To place a call on Automatic Hold:
While on a call, press another extension button to receive/originate a new call.
You can switch between calls without having to press HOLD
Make sure this feature is programmed on your system; if not, existing calls will drop.
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