🔎 What This Guide Covers:

This guide helps when your computer won’t start properly—it freezes on the loading screen, shows a spinning circle, or stays blank after turning it on. Often, this is caused by a pending Windows update, power issue, or system hang. It also shows how to manually install updates to prevent future boot issues.

Use this guide when:

• Your PC powers on, but doesn’t fully load Windows.
• You're stuck on the “Getting Windows Ready” or spinning circle screen.
• The screen stays black even though the PC is powered.
• You want to check for or install Windows updates manually.

✅ Steps to Fix the Boot Issue

Step 1: Perform a Full Power Cycle

1. Hold the Power button down for 10 seconds until the computer shuts off completely.
2. Wait 10–15 seconds.
3. Turn it on.

Step 2: Wait for the Update to Finish (If Stuck on Update Screen)

If you see “Getting Windows Ready”, don’t power off immediately.

• Give it 5–10 minutes—Windows might be installing updates in the background.
• If no progress, proceed with the power cycle from Step 1.

🔄 How to Manually Check and Install Windows Updates

After a boot issue, it’s a good idea to check for updates.

Step 4: Go to Windows Update Settings

1. Click Start → type and click Check for updates

2. Once the Settings screen opens, press Check for updates

3. Let Windows search and install any available updates
4. Restart your computer if prompted

Step 5: Keep Your System Healthy

• Turn off your PC only when updates are complete
• Check for updates at least once a week
• Update at the end of the day

 If It Still Doesn’t Work:

• Contact IT support through a ticket and let them know:
• What you see on the screen when booting
• If there were any power outages or recent updates
• Steps you’ve already tried from this guide